Monday, July 27, 2015

Things Never Go As Planned

We were ready. 

We had the right colors, all of our tools and paperwork packed, left early to beat the storm, everything you could think of to have.

Of course, something always happens. 

This time, we thought a bale would work and instead of being on the safe side, we didn't take part of the bale off the end.  So, we didn't get enough room for the rotors to get started and had to "bale out" some of the material.  Then it started storming and the wind picked up like crazy.  This wasn't the ideal way we wanted to show off our Top-Spread to an excellent customer.  But Joe and Mike were extremely patient with us as we got them up and running.  They showed us their incredible operation and had the perfect equipment to manage the Dairy Farm.

Sometimes, it isn't about everything going exactly as it should.  How often does that happen in real life?

Bumps are inevitable.  What matters is how we respond.

We made certain Top-Spread was going to work for them and got them up and running.  Giving more tips than they wanted and triple checking they have all of our contact information for questions.

In the end, the guys did great.  Check out Mike's first processed bale with Top-Spread.
 
 Do you have an experience where things didn't go as planned?  We'd love to hear about it!
 
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